I read these reviews and have no idea how this hotel can get such high reviews. I got the awesome rate of $99 a night during SPG latest prepaid special. I walk in and as they look at my reservation they tell me that no one flagged my reservation as Platinum so no upgraded rooms were available. Ok fine, I just want to lay down after driving almost 5 hours from Vegas. Then the guy tells me in a loud voice that my credit card has been declined and my room not confirmed. I was like WHAT, first of all why announce that to the whole registration area, and secondly he was dead wrong! I called Amex and they never even attempted to charge my credit card until he did. He also made some other claims about my reservation that just weren’t true but I just wanted to go. As he hands me my keys I ask him if there will be any upgraded rooms available during my stay. I was more than willing to change rooms, he said yes, but I would have to pay for the upgrade. According to SPG as a platinum member I will be upgraded to the best available room. I was ready to cancel my reservation right then and there but the rep advised me that I would still be charged for all 3 days. This year alone I’ve spent almost 50 nights in SPG hotels and never been treated the way I was that day.
The U.S. Grant is part of Starwoods luxury collection…and boy did it live up to its name! I was just in San Diego for 1 night to meet with one of our business coaches on a new telemarketing campaign we are rolling out in 2010. I got to stay here in one of their 28 signature suites. Here is the description from their website.
Offering a sophisticated, self-contained stay, our 770-square-foot Signature Suites—with views of either downtown San Diego or the hotel’s rooftop garden—are a top choice of discerning guests. The spacious and open floor plan comprises a dining area complete with a four-person table. Adjoining the dining area is the spacious living room lit by an exquisite chandelier and equipped with a refreshment center….you can read the rest by clicking here for their site
I stayed here for $32+tax! Yes you read that right! $32 bucks! SPG ran a promotion that if you have 4 stays within a certain amount of time you get a free night. So I had that promotion running on my account and decided to use my free stay for the 1 night I would be in San Diego. The $32 was for parking.
My review of the Element Las Vegas (summerlin) an off strip SPG property.
If you are in the Las Vegas area and need a nice off strip hotel. This is the one for you! This is one of my favorite brands in the SPG brand. These rooms are mini suites, sort of like the Residence Inns in the Marriott chain but in my opinion much better. Mostly because they are newer I guess. The furniture is really nice, it has the famous Starwood beds, and a lot of amenities like a full size refrigerator in the room, microwave, dishwasher, stove top and of course pots & pans and dishes. The t.v is a 32 inch flat screen and they have DVD players in the rooms. Internet is FREE!! The desk is really big and has a box on it w/ all kind of connection options. On the first floor you have a nice but small work out room, and just down the hall from the gym is a public laundry room.