The Westin Costa Mesa California – Worst Stay EVER!!!!

I read these reviews and have no idea how this hotel can get such high reviews. I got the awesome rate of $99 a night during SPG latest prepaid special. I walk in and as they look at my reservation they tell me that no one flagged my reservation as Platinum so no upgraded rooms were available. Ok fine, I just want to lay down after driving almost 5 hours from Vegas. Then the guy tells me in a loud voice that my credit card has been declined and my room not confirmed. I was like WHAT, first of all why announce that to the whole registration area, and secondly he was dead wrong! I called Amex and they never even attempted to charge my credit card until he did. He also made some other claims about my reservation that just weren’t true but I just wanted to go. As he hands me my keys I ask him if there will be any upgraded rooms available during my stay. I was more than willing to change rooms, he said yes, but I would have to pay for the upgrade. According to SPG as a platinum member I will be upgraded to the best available room. I was ready to cancel my reservation right then and there but the rep advised me that I would still be charged for all 3 days. This year alone I’ve spent almost 50 nights in SPG hotels and never been treated the way I was that day.

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The Ayres Hotel & Suites – Costa Mesa California

The Ayres Hotel & Suites is a really nice boutique hotel. The style of furniture here is French Provincial. This hotel is great for a romantic weekend getaway.

The Ayres Hotel & Suites is a really nice boutique hotel. The style of furniture here is French Provincial. The hotel room was really comfortable but it wasn’t really my style of hotel. It felt like its more for a romantic weekend get-away then a hotel meant for the business traveler.

Things I liked about this hotel.

  • Was close to the freeway – being close to a major freeway made this hotel really easy to find
  • Was really comfortable – was a nice change of pace from the usual hotels I stay at
  • FREE parking
  • FREE internet
  • Small bar area that had a mini fridge

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